服务条款
Terms and Conditions
Welcome to the Game7 Sports Management online store! By accessing or using our website, you agree to the terms and conditions set forth below. Please read them carefully before making a purchase.
1. General Information
1.1 These terms and conditions govern all purchases made on the Game7 Sports Management website (https://shop.game7sportsmanagement.com/)
1.2 By placing an order, you agree to these terms. If you do not agree, please refrain from using our services.
1.3 Game7 Sports Management reserves the right to update or modify these terms at any time without prior notice. Changes will be effective immediately upon posting on this page.
2. Product Information
2.1 All products are accurately described and photographed; however, slight variations in color, size, and appearance may occur due to different lighting, devices, or batch production.
2.2 Product dimensions are provided as an estimate and may vary by up to 2-3 cm due to manual measurements.
3. Orders and Payments
3.1 Customers are responsible for ensuring all order details (product, size, quantity, and shipping address) are correct before completing payment.
3.2 Orders cannot be modified or canceled once confirmed.
4. Shipping Policy
4.1 Shipping Schedule: Ordered items are subject to varying shipping times (usually 6-30 business days). Any delays will be communicated promptly.
4.2 Customers are responsible for any import taxes, duties, or additional fees charged by local customs authorities.
4.3 Game7 Sports Management is not liable for delays caused by customs, courier services, or unforeseen circumstances.
5. Return and Exchange Policy
5.1 Non-Returnable Situations:
- Change of mind after purchase.
- Minor color, size, or material differences.
- Products that have been used, washed, or altered. Issues caused by improper handling or cleaning.
5.2 Return/Exchange Requests:
- Returns or exchanges are only accepted for defective or incorrect items.
- Customers must contact us within 3 days of delivery and provide proof (photos/videos) of the issue.
- Approved returns must be shipped back within 7 days, and the item must be unused and in its original packaging.
5.3 Shipping Costs:
Return shipping costs for defective/incorrect items will be covered by Game7 Sports Management. For other cases, the customer is responsible for return shipping fees.
Returning address as:
<<Game 7 Sports Managment Limited>>
Midas Plaza 3/F, 1 Tai Yau Street, San Po Kong, Kowloon Hong Kong SAR
6. Shipping Timeline
6.1 Ordered items are subject to varying shipping times (usually 6-30 business days). Any delays will be communicated promptly.
6.2 In the event of stock shortages or cancellations, customers will be notified, and refunds or replacements will be arranged for the unavailable items only.
7. Liability Disclaimer
7.1 Game7 Sports Management is not liable for:
- Lost or damaged parcels after they are handed over to the courier.
- Additional fees incurred due to customer failure to pick up parcels on time.
7.2 Customers must resolve shipping-related issues directly with the courier using the provided tracking number.
8. Disputes and Final Decisions
8.1 Game7 Sports Management reserves the right to make the final decision regarding all disputes.
8.2 In the event of disagreements, Game7 will aim to resolve issues fairly and promptly.
9. Contact Us
For any inquiries, please contact our customer support team:
Email: contact@game7global.com
Phone: +852 6122 3539
10. Acceptance of Terms
By placing an order, you acknowledge and agree to these terms and conditions. Please ensure you review them carefully before completing your purchase.